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Logan Health - Shelby Bill Pay

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Questions About Your Bill?

The Patient Financial Services department is available to assist you with questions concerning your hospital bill.

Payment Options

We offer several methods to pay your bill: 

  • By Mail or In Person:
    PO BOX 915 (640 Park Ave)
    Shelby, MT 59474
  • By Phone: (406) 759-5181 | (406) 609-0818
  • Use Statement Stub: PO Box 748730 Los Angeles, CA 90074-8730
  • Online: personpay.com/loganhealth

For your convenience, you can also set up a recurring credit/debit card payment for each month.

Methods of Payment
We accept cash, checks, money orders, Visa, MasterCard, Discover, and American Express.

Financial Assistance

The mission of Logan Health is to improve health, comfort and life. In furtherance of this mission, its affiliated hospitals, Logan Health Financial Assistance, and their employed physicians and other health care service providers, provide financial assistance to patients who qualify for assistance.

APPLY NOW

Frequently Asked Questions

How can I apply for financial assistance?
Please apply in person at Logan Health – Shelby Business Office or by submitting an online application at the link above.

What is Logan Health’s procedure for determining eligibility?
A request for a Financial Assistance application may be made by any person who could reasonably be expected to act for the patient, has a reasonable basis to believe that the person may qualify for uncompensated services, and can provide the information required to establish eligibility. Logan Health – Shelby requires that Power of Attorney documentation and/or a release of financial information be on file.

What are the eligibility requirements for financial assistance?
All patients are eligible to apply for financial assistance, including those with insurance and health benefits plan coverage. Established guidelines are used to determine what amount of a patient’s bill for emergency care and medically necessary care, if any, will qualify for financial assistance. The financial assistance discount applies only to the amount the patient is personally responsible for paying.

The amount of financial assistance is a discount percentage determined on a sliding scale. Generally, patients with family income at or below 200 percent of the Federal Poverty Guidelines (FPG) will receive a 100 percent discount. Patients with family incomes ranging from greater than 200 percent up to 400 percent of FPG are eligible for a sliding scale discount up to 100 percent based on the number of household members.

If a patient’s financial circumstances do not satisfy the criteria for assistance under the policy discount guidelines, a patient may still be able to obtain financial assistance. In these situations, Logan Health patient account representatives will review the patient’s situation and make a determination on the patient’s eligibility for other financial assistance. This may include seeking Medicaid coverage, for example.

A patient may apply for financial assistance at any time up to 240 days after the first bill is sent for an episode of care. Even if no application is filed, Logan Health may be able to determine if a patient is eligible for a certain level of assistance. Each patient’s situation will be evaluated according to that patient’s relevant circumstances, such as family income, and other resources available to the patient or patient’s family, and the amount the patient is personally responsible to pay.

Self-Pay

Patients are billed full charges if they do not apply for the Financial Assistance Program. A “Self-pay discount” of 30% will be offered to uninsured patients who pay in full within 30 days of the first statement, or 20% when payment arrangements are made in advance and the balance is paid in full within six months of the visit.

Pricing Transparency

We are available to help you with your questions and concerns on any costs associated to your health care. Staff is available at (406) 434-3245 to answer any questions.

You can download the complete price list for services. This is a current listing as of the time of posting, however, charges are subject to change.