Logan Health – Conrad will be the fourth Logan Health critical access hospital to implement Oracle Health, the new electronic health record (EHR) system acquired by Billings Clinic—Logan Health, as they launch the system on Saturday, November 1. Billings Clinic—Logan Health partnered with Oracle Health in October 2024 to provide an integrated IT platform to consolidate medical records. The full transition of the new EHR system across all Logan Health hospitals is anticipated to occur over three years, starting first with the critical access hospitals in Cut Bank, Chester, Shelby and Conrad.
“The new EHR features valuable enhancements, including appointment reminders and real-time alerts,” said Logan Health – Shelby President Vicki Newmiller. “This upgrade will improve system integration and streamline referrals, especially for our critical access patients. We’re excited about the improvements this will bring to both patient care and day-to-day operations.”
From November 1-10, Logan Health Rural Health Clinic – Conrad will be reducing the availability of appointments to allow staff to get accustomed to the new system. During this time, appointment availability, phone (hold and return calls) times, response to requests and check-in time may be delayed.
While visiting Logan Health – Conrad or Logan Health Rural Health Clinic – Conrad for care, patients are asked to arrive earlier for their appointment and to be prepared with their insurance card and photo identification to assure patient information is correctly added to the new EHR system. The team at Logan Health – Conrad appreciates the community’s patience as they navigate this transition.
For questions or more information, please call Logan Health – Conrad at (406) 271-3211.