Logan Health – Shelby will be the third Logan Health critical access hospital to implement Oracle Health, the new electronic health record (EHR) system acquired by Billings Clinic—Logan Health, as they launch the system on Monday, September 1. Billings Clinic—Logan Health partnered with Oracle Health in October 2024 to provide an integrated IT platform to consolidate medical records. The full transition of the new EHR system across all Logan Health hospitals is anticipated to occur over three years, starting first with the critical access hospitals in Cut Bank, Chester, Shelby and Conrad.
“With the new EHR, we’re gaining important features like appointment reminders and real-time notifications that weren’t available to us before,” said Logan Health – Shelby President Vicki Newmiller. “This upgrade will strengthen system integration and make the referral process smoother—particularly for our critical access patients. We’re looking forward to the positive impact this will have on both patient experience and operational efficiency.”
To allow Logan Health Clinic – Shelby staff to become accustomed to the new system from September 1-15, appointment availability, phone (hold and return calls) times, response to requests and check-in time may be delayed.
While visiting Logan Health – Shelby for care, patients are asked to be prepared with their insurance card and photo identification to assure patient information is correctly added to the new EHR system, even if identification and insurance cards have been presented at a previous visit. The team at Logan Health – Shelby appreciates the community’s patience as they navigate this transition.
For questions or more information, please call Logan Health – Shelby at (406) 434-3200.
