Mission & Strategy
Our Mission
Quality, compassionate care for all.
Above all others, the words quality, compassion and care rose to the top of the feedback received from all stakeholders related to our purpose. We strive to provide high clinical quality and compassionate care to each patient who enters our doors. Quality and compassionate care go beyond our patients. The term “for all” includes patients’ families, our fellow employees and our community. We show compassion to all we serve and seek to provide the highest quality in all that we do.
Our Vision
Reimagine health care through connection, service and innovation.
It is our goal to “think out of the box” to deliver a health care experience unlike any other. Our vision encourages us to constantly rethink and retool to deliver on our mission. Through connection — whether that be connection with one another, working collaboratively with our affiliate partners and outreach initiatives, or connections with our community — we have a sense of responsibility and accountability. Through service — to our patients and families, each other, and our community — we reflect our values and cultivate loyalty. Through innovation, we bring new ideas, methods and solutions to transform creative concepts into tangible outcomes with positive impacts.
Our Core Values
Be Kind: Kindness is the cornerstone for compassion. Acts of kindness boost confidence, happiness, engagement and optimism. They encourage others to repeat the kindness they’ve experienced themselves — contributing to a positive culture and work environment.
Work Together: Collaboration is the key to teamwork and problem solving. Working well together leads to innovation, efficient processes, increased success and improved communication. Ultimately, this contributes to a positive culture, which yields higher safety and quality.
Trust and Be Trusted: Trust is the basis for everything we do. To trust, we assume good intent. To be trusted, we earn it by being authentic; by showing others that they can have faith and confidence in our judgement; and by being empathetic, showing others that we care.
Strive for Excellence: To achieve quality, we constantly pursue excellence. While we can reflect on the quality work we’ve done, we always strive to be even better. When we strive for excellence, we set high standards, which encourages us to improve and innovate, solve problems and deliver quality work.