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Visitors

North Valley Hospital
At North Valley Hospital, the health and safety of our patients and staff are our highest priority, and we appreciate you entrusting us with your family’s health care needs.

Recently the Centers for Disease Control and Prevention stated that individuals that are fully vaccinated can resume activities without wearing a mask or socially distancing except where required by federal, state, local, tribal, or territorial laws, ruse and regulations including local businesses and workplace guidance. The CDC also indicated that these recommendations are not intended for healthcare settings.

North Valley Hospital will continue to follow the CDC's guidance for healthcare settings, which includes requiring visitors, patients and staff to wear masks regardless of vaccination status. As the situation evolves, we will continue to evaluate our guidelines and protocols and make adjustments as needed.

We will continue our limited visitor policy until further notice, in the interest of the continued health and safety of our patients, visitors and staff. 

Outpatient guests are limited to one visitor.

Visitors of inpatient guests:
  • Patients who may be facing end of life: Loved ones can visit patients when designated near end-of-life. To protect visitors and staff, additional considerations must be taken into account if the patient is COVID-19 positive. Our leadership team has a process in place to help patients navigate visitation during end-of-life.
  • Maternity patients: For new mothers admitted to the Labor and Delivery unit, a primary support giver will be allowed to remain with the patient and newborn as part of the family patient unit. Two visitors will be allowed at a time during the duration of the families stay.
  • Pediatric patients: Four visitors at a time.
  • General visitation for nonCOVID-19 patients: Two visitors a day may be permitted, allowing up to two visitors at a time, if the patient and visitor agree to comply with the requests outlined in the Visitation and Masking Agreement.
  • Visitors under 18: Visitors under the age of 18 years old may not visit unless the patient they are visiting is near end-of-life.
Please note, some clinical areas may choose to be more restrictive depending on the patient's needs and space restrictions for ample social distancing. 

Individuals meeting the visitor criteria will be screened at the designated visitor entrance. Visitors who have COVID-19 symptoms or have had close contact with a person who has COVID-19 will not be permitted to visit.*

Visiting hours are 8 a.m. - 6 p.m. Anyone entering a health care facility (e.g., health care personnel, patients, visitors) is required to wear a face mask. Approved visitors will be provided with an armband.

The decision to restrict visitors was difficult and made only after careful consideration to prevent the spread of COVID-19. Thank you for your understanding and support as we remain committed to our mission to provide the highest quality health care to the communities we serve.

*Within 6 feet of someone for at least 15 minutes without a mask.