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KRH’s ReSource Team earns national media coverage

A unique pilot program at Kalispell Regional Healthcare was featured in a national news story in the June 20 episode of "PBS NewsHour." The program, which is funded through a Special Innovations Project through Mountain Pacific Quality Health Foundation and the Robert Wood Johnson Foundation, focuses on how ReSource Teams can help improve the lives of high-needs, low-income patients.

High-needs patients are those who have more emergency department visits and hospital readmissions, and they often rely on community resources. The ReSource Team – which is comprised of a registered nurse, a community health worker and various professional support members such as pharmacists, home health agencies, primary care providers and more – help these patients deal with the social challenges that keep them from getting better care.

The program’s goals are to reduce emergency room visits and readmissions while increasing appropriate primary care provider visits and patients’ self-perception and self-management skills.

The "PBS NewsHour" segment spotlights the challenges that face three Kalispell Regional Healthcare patients and the interventions the ReSource Team makes to improve these patients’ health, comfort and lives.