11:51 AM

COVID-19 Update: Service re-introduction plan at KRH

Phase 1 beginning Monday, April 27 to re-introduce clinical care for certain services

Keeping our patients and employees safe has been our primary focus, especially during this pandemic. While many of our services have been closed, we have been preparing for the time when we can safely begin opening some needed services. We have diligently followed guidance from the government and public health officials during this pandemic and the process for re-starting clinical services is no exception. Over the past few days our teams have been mapping out a measured approach to gradually re-introduce certain clinical services while also continuing to protect the health and safety of our patients and employees.

With the Governor’s announcement to initiate a phased approach for the state, we will begin Phase 1 of our measured approach beginning Monday, April 27 to re-introduce clinical care for certain services at certain locations to include:

  • Some in-person office visits (please contact your provider for their updated hours and in-office services).
  • Minimal office procedures (not requiring anesthesia).
  • Certain diagnostic imaging and other diagnostic testing.

The health and safety of our patients and employees continues to be our highest priority. We have had many safety practices underway and these will continue:

  • Encouraged use of telehealth in lieu of in-person office visits when possible, especially for vulnerable patients.
  • Visitor restrictions at all facilities.
  • Screening for all employees, patients and essential visitors, including travel history and temperature checks, when entering the facility.
  • Masking of all staff, patients and visitors.
  • Appropriate use of PPE to protect our workforce.
  • Separating patients with known or suspected COVID-19 in designated areas to reduce the risk of exposure.
  • Social distancing within the facilities, including minimizing time in waiting rooms, spacing chairs at least six feet apart, and reducing the number of people in one area simultaneously.
  • Ensuring the thorough cleaning and disinfection of all spaces and equipment and practicing hand hygiene.

This measured approach will be rolled out gradually by re-introducing these services at various locations on various days. Patients should contact their providers’ offices with any questions. We will continue to evaluate daily operational needs as we phase in re-starting services and will initiate return-to-work for furloughed employees as appropriate. And, we will continue to evaluate daily and initiate subsequent phases of our re-introduction plan as appropriate.

In addition, we will be prepared to scale back again, if necessary, should there be a rise in cases or a change in the pandemic status.

Patients will be contacted by their providers’ offices to reschedule any postponed appointments.

Community members are reminded that the best way to prevent the spread of illness is through preventive measures including:

  • Washing hands thoroughly and often.
  • Covering your cough.
  • Avoiding touching your face.
  • Staying home if you’re sick.
  • Practicing social distancing
  • Avoiding close contact with people who are ill.
  • Wear a mask in public areas

Visit www.krh.org/COVID-19 for up-to-date information and care resources.