Welcome to myHealth @ Logan Health

Welcome to myHealth @ Logan Health
HomemyHealthFrequently Asked Questions

myHealth Frequently Asked Questions

What is the myHealth patient portal?
The myHealth patient portal provides you with confidential and secure access to your health information. From the convenience of your home or on your mobile device, you can access test results, your medical history, upcoming appointments, and medications and allergies.

Where does my health information on the myHealth patient portal come from?
All of the information contained in your profile on the myHealth patient portal is information from your Logan Health electronic health record.

Is there a fee to use the myHealth patient portal?
No, use of the myHealth patient portal is provided free of charge to any patients of Logan Health.

How can I get registered to use the myHealth patient portal?
There are several ways for you to register for the myHealth patient portal. Upon patient registration, you will be asked if you would like to register also for the myHealth patient portal. The other opportunity is to activate your account online. You can also contact us at (406) 752-5111 or at [email protected].

Can my family access my health information?
In addition to having access to your own health information, the myHealth patient portal also allows you to grant others, as you wish, to have access to your health information. Individuals at least 18 years old can be given proxy access to your health records with an authorized consent to help manage your care. In order to comply with U.S. and Montana laws and regulations concerning the privacy of certain medical/mental health records of minor patients, Logan Health does not provide myHealth website access to the electronic health record of minor patients from the ages of 11 to 17. For more information on proxy access, please contact [email protected] or call (406) 752-5111.

Who do I contact for possible errors in my record?
Your information on the myHealth patient portal comes directly from your electronic health record. If you find errors, please ask your physician’s office to correct any inaccurate information at your next clinic visit. We are working diligently to update all Logan Health clinics into a cohesive electronic health record. Your clinic may not yet be updated, or it may not be part of the Logan Health system. For a list of primary care clinics within the Logan Health system, see the website at logan.org.

What if I have technical problems with the myHealth patient portal?
If you have technical problems with the myHealth patient portal, please contact [email protected].

Can I submit my own information to the myHealth patient portal?
Yes, you may submit certain health data elements by using the Health Tracker features of the myHealth patient portal. Please log in to your account for more information on how to connect your personal health devices to myHealth.

Can I access my child’s health records from my account?
Yes, but only for children up to 10 years of age. In order to comply with U.S. and Montana laws and regulations concerning the privacy of certain medical/mental health records of minor patients, Logan Health does not provide myHealth website access to the electronic health record of minor patients from the ages of 11 to 17.

Can I request an appointment through the myHealth patient portal?
Not at this time. However, Logan Health is planning on rolling out this feature soon.

Can I access myHealth through my smartphone?
Yes. The myHealth patient portal can be accessed using an Android of iPhone through the "MHealth Kalispell" app. Once you have installed the app, you will have to choose the portal for Logan Health. If you need assistance, please contact [email protected].